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Frequently Asked Questions
for Live Auctions

Who determines the minimum or starting bid?

The seller (the person who posted the item) decides what he or she wants the bidding to begin at. Usually this is (and should be) just below the lowest price acceptable for the item. If you bid, the system will ask you to bid the starting price PLUS the Bid Increment. Sellers are encouraged to start items at a reasonable amount and not absurdly high. Buyers like the auction process because it allows bargain shopping. If an item is priced right, people recognize the bargain and bid on it.

What is the Bid Increment?

The Bid Increment ($1 is the default increment) raises the bidding each time by that minimum amount (you can always bump it up even higher or enter a Proxy Bid, in which case the system will bid either the bid increment or enough of your stated amount to make you the leading bidder. The purpose of the bid increment is to keep someone from outbidding you by some silly amount like $.01. Sellers of vehicles will normally set a higher bid increment, but we leave $1 as the default because we also feature auctions for parts and accessories that may require a low increment.

How do I bid?

Click on the name of items you'd like more information about. If you wish to place a bid, enter your bid in the box below the item, then just click on the "place bid" button nearby. Should someone outbid you, the system sends you an e-mail notification with a link back here to the item. Click on the link right in your e-mail message and you will be returned to the directly to the item. You can then decide whether you want to raise your bid.

What are Reserve Bids?

Sometimes (and our system supports this) a seller enters a Reserve Bid. For example, his Model 384T Golden Widget sells for $100 new. He or she decides to place a starting bid of $1 on the item but they want to get at least $80 for it. So a reserve bid of $80 is entered into the system. In such a case--even if you are the high bidder at, say, $60--you will not win the item unless you go over $80. We feel this is a poor auction strategy and wastes the time of buyers and sellers alike. We suggest this to sellers: enter the item at the least price you will accept, with no reserve.

How do I Post an item for sale?

Posting your items for auction on Transport Universe is easy.  You must first register a user name.  You may click here on New Registration or on the REGISTER link found on every pages menu. Our system automatically mails your password within usually a few seconds.  Your email will contain a secure, randomized password and a link to our UPDATE REGISTRATION page.  You may also click here on  Update Registration to replace the random password with something you that will be easier to remember

Posting items for sale is accomplished by clicking on [Post New Item] here or on the SELL button found on the Live Auctions page and the SELL YOUR ITEM link in the menu bar of every page.  Fill in the form that pops up with a short descriptive title. Next, select the category the item should be in (if you don't see an appropriate category on the drop down list, please e-mail us and ask for that category to be added.

How do I find out more about a posted item?

If you have any questions about an item, by all means contact the seller and ask him or her (not us!). The seller's e-mail address is included on the item's page. Just click on it to send him or her mail. You can ask about condition of the item, payment and shipment terms, or anything else not already spelled out in the item's description.

How do I know I've won?

The system automatically sends the buyer (highest bidder) and seller of the item e-mail when the auction ends. The buyer and seller then are responsible for making their own arrangements to conclude the deal by payment and shipment. This auction merely offers a venue for buying and selling. We will not, nor cannot, be held responsible in any way for any lack of performance by any and all parties. We simply provide a place that allows people to buy and sell. HOWEVER, do let us know of any problems. We can and will banish anyone who abuses our auction.

For any other questions you might have, please feel free to e-mail us at:
 service@transportuniverse.com





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